frequently asked questions
Q
What is Aviation Communication Experts?
A
Aviation Communication Experts is an online, internet-based Aviation Radio Instruction company that conducts learning sessions through Google Meet so you never have to go further than your computer or smartphone to have a lesson.
Q
How does Aviation Communication Experts work?
A
Once a student purchases a course, the student will enter a portal where they may download the written syllabus and sign up for the individual classes. Depending on the course purchased, the corresponding syllabus, study guide and calendar for dates and times will then be accessible.
Q
Does Aviation Communication Experts training earn WINGS Credits?
A
Aviation Communication Experts is a for profit company, as such, WINGS credits can’t be awarded; however, Aviation Communication Experts host 4 online and in person seminars each year that do earn WINGS credits. Watch for our announcements on social media: Facebook, Instagram, Twitter, and LinkedIn.
Q
What makes Aviation Communication Experts different from other Aviation Communication companies?
A
Well….everything. Aviation Communication Experts scenarios are taught by live FAA certified Air Traffic Controllers, we never use AI for instruction. We do not use voice recognition, require expensive simulators or headsets, and our ATC Instructors drive the lessons and curriculum to ensure each student receives the appropriate instruction to assure their confidence and success when speaking with Air Traffic Control.
Q
What are the top 3 benefits of your program?
A
1) The first major benefit is the obvious increase in safety when a pilot understands exactly what the Controller is saying or asking, and quickly, easily and efficiently responds accordingly.
2) The ability to stop a scenario at the request of the student (or if the ATC Instructor feels clarification is necessary) and have the Air Traffic Controller explain the concept or reasoning for an instruction.
3) The ability to concentrate on learning the skill of aviation radio communication without having to sacrifice attention in order
Q
How big are the class sizes?
A
Class size is limited to 5 students, the students are at the same approximate level of training. Instruction starts out one-on-one with an ATC Instructor, then moves into a class size limited to 5 students.
Q
How are the classes held?
A
Currently, classes are held over Zoom or Google Meet. There is no special equipment needed. Within two months, we will have our VFR platform up and running. Students will be able to see the instruction carried out and have a more in-depth understanding of the reasonings behind the instructions.
Q
What if I don’t understand the information?
A
The scenarios start at a basic level and each lesson builds on the one before. If you are having a problem grasping an instruction or the response needed in the aircraft, the Air Traffic Controllers are more than willing to help to ensure comprehension.
Q
Are my training sessions recorded and if so, may I receive a copy?
A
Yes, recordings are available for 30 days.
Q
Is there a guarantee I will be a great radio communicator when I complete a course?
A
No there is no guarantee. Your success depends on your effort; just as it does when learning to fly. However, since you are working with actual Air Traffic Controllers, your potential to become the best radio communicator you can be is elevated enormously. We are available to stop the scenario and explain any area in which you need extra help.
Q
Is there a military or family discount?
A
Aviation Communication Experts honors all who have served in the military with a 10% discount. Any other discounts are on an individual basis.
Q
Do you have an installment plan?
A
Yes we can split the cost of the courses into 2 payments.
Q
Can I get a refund after purchasing a course?
A
If you haven’t used the course or downloaded the syllabus, we may issue a refund.
Q
Do you have testimonials of actual students?
A
Do you have testimonials of actual students?
Q
How many different courses are available and how do I determine the one for me?
A
We have four courses available. The decision is subjective and a Controller can go through the options with you if you are unsure where you have the greatest need.
Q
Does Aviation Communication Experts work with both MAC and DOS computers?
A
Aviation Communication Experts is cross platform and will work seamlessly even on mobile units.
Q
How long do I have to complete my course?
A
There is a soft limit of 8 weeks. This limit is to encourage the completion of the course in a timeframe designed to aid in the overall comprehension of all material, as there is a much greater opportunity to acquire the skills necessary to speak with ATC by consistency in training.
Q
Is there a penalty for missed classes?
A
This is determined on a case-by-case basis.
Q
What are the hours for Aviation Communication Experts?
A
We can accommodate most schedules but try and limit the hours to 8am-8pm daily. Our Controllers are still full time Controllers so they are experienced in shift work and are willing to make the rare exception.
Q
Can I purchase gift cards?
A
Can I purchase gift cards?
Q
Does Aviation Communication Experts train ESL students?
A
Yes we do. Even though the language of Aviation worldwide is English, there are numerous ESL students flying in the US with a minimal grasp of English, let alone the nuances of Aviation English. All Aviation Communication Experts Controllers are skilled at helping these students.
Q
How do I access the study documents?
A
Once you have paid for your course and established your account, you will be able to access your specific documents online.
Q
What’s next?
A
Sign up of course!